Thursday, November 29, 2012
C11 Principles and Practice of Insurance
- C11 - Study 1 What is risk.pdf View
Download - C11 - Study 2 Principles and Practice .pdf View
Download - C11 - Study 3 Principles and Practice .pdf View
Download - C11 - Study 4 Principles and Practices .pdf View
Download - C11 - Study 5 Insurance Distribution and Intermediaries .pdf View
Download - C11 - Study 6 Law and the Judicial System .pdf View
Download - C11 - Study 7 The Law of Contract – Common Law.pdf View
Download - C11 - Study 8 Contract Law – Civil Code of Quebec.pdf View
Download - C11 - Study 9 The Insurance Contract.pdf View
Download - C11 - Study 10 Insurance Documents and Processes.pdf View
Download - C11 - Study 11 Adjusters and the Claims Process .pdf View
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- Risk and insurance.
- History and the functions of insurance
- Ratemaking, underwriting, and rating
- The insurer
- Insurance distribution and insurance intermediaries
- The law and the judicial system
- The law of contract: common law and the Civil Code of Quebec
- The insurance contract
- Insurance documents and processes
- Adjusters and the claims process
- Reinsurance
- Insurance organizations
- The customer
C11: Download
C13 Insurance Against Liability
- C13 Study Summary Notes 7 Pages Long.pdf View
Download - STUDY 1 – Introduction to Liability Insurance .pdf View
Download - STUDY 2 – Negligence.pdf View
Download - STUDY 3 – Defences Against Negligence in Common Law.pdf View
Download - STUDY 4 – Negligence – the A.B.C. Rule (Quebec).pdf View
Download - STUDY 5 – Defences and Negligence Cases (Quebec).pdf View
Download - STUDY 6 – General Legal Principles.pdf View
Download - STUDY 7 – Products Liability and its Effects.pdf View
Download - STUDY 8 – Standard C.G.L. Policy.pdf View
Download - STUDY 9 – Miscellaneous Liability Coverages.pdf View
Download - STUDY 10 – Underwriting Exposure Measurement.pdf View
Download
C13: Download
Introduction to liability insurance
- Canadian law
- General concepts of liability
- Common law
- Quebec Civil Code
- Products liability and its effect
- Liability policies
- Measuring underwriting exposure
Notes submission received on May 1st 2012
C32 Bodily Injury Claims
- C32 Bodily Injury Claims Study 1
- C32 Bodily Injury Claims Study 2
- C32 Bodily Injury Claims Study 3
- C32 Bodily Injury Claims Study 4
- C32 Bodily Injury Claims Study 5
- C32 Bodily Injury Claims Study 6
- C32 Bodily Injury Claims Study 7
- C32 Bodily Injury Claims Study 8
- C32 Bodily Injury Claims Study 9
Learn the basics of human anatomy and
physiology and how they are important to the insurance adjuster. The
investigative process is outlined and the factors involved in claim evaluation
and negotiation are considered. Injuries that are likely to be encountered and
the medical treatment normally prescribed are discussed. You will study how
medical reports should be interpreted. Rehabilitation and the role of the
adjuster in the process are introduced.
We recommend this course for everyone associated with
claims work.
Outline
- Investigation, evaluation, and negotiation
- Disability
- Basic anatomy and physiology
- Rehabilitation
- Traumatic injuries and their treatment
- Psychological disorders
- Medical-legal reports and independent medical examinations
C32: Download
Wednesday, April 11, 2012
C14: Download
- Introduction and development of automobile insurance
- Legal concepts
- No-fault concepts
- Applications for automobile insurance
- Third-party liability
- Accident benefits
- Loss of or damage to the insured automobile
- Uninsured motorist coverage
- General provisions, definitions, and exclusions
- Statutory conditions or Quebec policy conditions
- Endorsements
- Underwriting
- Automobile insurance rate-making
- Industry programs for insurance availability
- Outline of coverages in all provinces other than the student’s province of residence
C31: Download
- Construction and repair terminology
- Structural types
- Damageability and repairability
C132: Download
- Legal environment and licensing
- Planning and managing the brokerage
- Marketing and markets
- Sales management
- Human resources
- Financial management
- Growth
- Technology
- Continuity planning
- Professionalism and professional liability
C131: Download
- Introduction to risk management
- Exposure identification and analysis
- Marketing, quoting, and biding risks
- Refining the sales and marketing process
- Insurance wordings and coverages – part one
- Insurance wording and coverages – part two
- Manufacturers and distributors
- Contractors
- Builders risk
- Monitoring and modifying the risk management plan
C130: Download
- The role of insurance intermediary
- Overview of broker "soft" skills
- Practical risk analysis
- Completing the application
- From binder to policy
- Analyzing risks and coverages: property
- Analyzing risks and coverages: automobile
- Analyzing risks and coverages: liability
- Overview of common insurance transactions
- Broker’s role in claims process
C122: Download
- Regulatory influences
- Other influences
- Company organization
- Distribution networks and plant management
- Organizational planning
- Reinsurance
- Program and product development
- Internal audits
- External audits
- Book management
C121: Download
- The experienced underwriter
- Underwriting specialty lines—part 1
- Underwriting specialty lines—part 2
- Needs analysis
- Loss analysis and rating
- The influence of the law and government
- Manuscript wordings
- Alternative risk transfer
- International business
- Retention and reinsurance
- Introduction to Underwriting
- Underwriting the Risk: Overview
- Underwriting the Applicant
- Underwriting the Risk: Property
- Underwriting the Risk: Liability
- Underwriting the Risk: Automobile
- Pricing the Risk
- Underwriting Relationships
- The Underwriting Environment
- The Underwriting Temperament
C112: Download
- Introduction to claims management
- Claims processes, procedures, controls, and measurements
- Reserving practices
- Claims audits
- Recoveries
- Managing Litigation
- Catastrophe claims management
- Class actions
- Privacy laws
C111: Download
- Liability Coverage Issues
- Liability injury claims
- Environmental, products, and professional liability claims
- Automobile injury claims
- Mediation practices
- Investigation issues in complex property losses and commercial property losses
- Business interruption claims
- Crime Claims and surety bond claims
C110: Download
- Legal and corporate environments
- Policy contract analysis
- Communication skills
- Investigation, evaluation, negotiation and settlement
- Automobile, Property and Liability Claims
C16: Download
- The insurance industry in canada
- Insurance company structure
- Dynamics of the insurance marketplace
- Financial management
- The regulatory environment
- Marketing
- Relationships between sales intermediaries and insurers
- Pricing insurance coverages
- Emerging issues
- Ethics, education, excellence
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